Shipping policy

At CartLoom, we are committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy below to understand how we process and ship your orders.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

  • Orders are processed Monday to Saturday (excluding public holidays).

  • Orders placed on Sundays or holidays will be processed on the next working business day.

  • During peak seasons or special promotions, processing times may be slightly extended.

You will receive an email confirmation once your order has been successfully placed.

2. Shipping Methods

We work with trusted courier partners to ensure safe and timely delivery.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if selected at checkout)

Shipping options available for your location will be displayed at checkout.

3. Delivery Timeframes

Estimated delivery times after dispatch:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 2–4 business days

Delivery timelines may vary depending on your location, courier availability, and unforeseen circumstances.

Please note that these are estimated timelines and not guaranteed delivery dates.

4. Shipping Costs

  • Free Standard Shipping on orders above ₹999

  • Standard Shipping Fee: ₹79 for orders below ₹999

  • Express Shipping Fee: ₹149 (if selected)

Shipping charges (if applicable) will be clearly displayed at checkout before payment.

5. Tracking Information

Once your order is shipped:

  • You will receive a shipping confirmation email.

  • A tracking number and tracking link will be provided.

  • You can track your order in real time using the courier partner’s website.

If you do not receive tracking details within 3 business days of placing your order, please contact us.

6. Delivery Issues and Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier disruptions

  • Incorrect shipping details provided by the customer

CartLoom is not responsible for delays caused by courier partners or circumstances beyond our control.

If your order is significantly delayed or marked as delivered but not received, please contact us within 48 hours so we can assist you.

7. Incorrect Address

Please ensure that your shipping address is accurate at checkout.

  • We are not responsible for orders delivered to incorrectly provided addresses.

  • If you notice an error, contact us immediately before dispatch.

Address changes may not be possible once the order has been shipped.

8. International Shipping

Currently, CartLoom ships within India only.

If international shipping becomes available in the future, updated details will be provided on this page.

9. Contact Us

If you have any questions about shipping or delivery, please contact us:

CartLoom
Email: yourcart@gmail.com

At CartLoom, we strive to make your shopping experience smooth, transparent, and dependable from checkout to delivery.

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